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Claimants are required to make use of
this form for filing claims with carriers. Claims may be filed with
the carrier's agent either at the point of origin or destination of
shipment, or direct with the Claim Department of the carrier, and
will be considered properly presented only when the information and
documents called for on the other side of this form have, as far as
possible, been supplied.
Before presenting a claim on account of
loss and damage, the following important information respecting
claims should be given careful consideration:
- The terms under which property is
accepted and transported by a carrier are stated on the bill of
lading issued by the carrier. Persons intending to file claims
should before doing so, examine the terms and conditions under
which the property was accepted and transported.
- Carriers and their agents are bound
by the provisions of law, and any deviation therefrom by the
payment of claims before the facts and measure of legal liability
are established will render them, as well as the claimant, liable
to the fines and penalties by law.
- In order that carrier may have an
opportunity to inspect goods and thereby properly verify claims,
any loss or damage discovered that delivery should be reported to
the agent of the delivering line, as far as possible, immediately
upon discovery, or within forty-eight hours after receipt of goods
by consignee. Concealed loss and damage claims should be supported
by an "Inspection Report Form" covering the joint inspection of
the loss or damage by consignee and carrier's representative.
Disposition of concealed loss and damage claims will be expedited
by including "Consignee's Concealed Loss or Damage Form" and
"Shipper's Concealed Loss or Damage Form" as supporting documents
when claim is filed.
- It is a common practice for
manufacturers and others to ship large quantities to key points
for warehousing and later distribution to surrounding areas. In
many instances, the original container is not opened and the
contents examined before re-shipment to final destination. When
this practice is followed, it is impossible to determine after
delivery to final destination whether loss or damage of a
concealed nature occurred before or after re-shipping. Motor
carriers will settle claims of this nature on basis of mileage
prorate from first shipping point to final destination and
cooperate and assist claimant in collecting balance of such claims
from carriers performing the prior transportation. Consignees can
usually expedite settlement by securing initial shipper's and
warehouse's cooperation in supplying necessary billing reference
so that shipment can be identified in handling with carriers
tendering transportation to the distribution point.
- Under the provision of Part II of
Interstate Commerce Act, it is unlawful for a carrier to charge or
demand or collect or receive, any greater or less or different
compensation for the transportation of property than the rates and
charges so specified through the payment of fraudulent, fictitious
or excessive claims for loss or damage to merchandise transported
is as much a violation of law as is a direct concession or
departure from the published rates and charges.
In this connection, attention is also
called to the following important quotation from Section 222(c) of
Part II of the Interstate Commerce Act:
"Any person, whether carrier, shipper,
consignee, or broker, or any officer, employee, agent, or
representative thereof, who shall knowingly offer, grant, or give,
or solicit, accept, or receive any rebate, concession, or
discrimination in violation of any provision of this part, or who by
means of any false statement or representation, or by the use of any
false or fictitious bill, bill of lading, receipt, voucher, roll,
account, claim, certificate, affidavit, deposition, lease, or bill
of sale, or by any other means or device, shall knowingly and
willfully assist, suffer, or permit any person or persons, natural
or artificial, to obtain transportation of passengers or property
subject to this part for less than the applicable rate, fare, or
charge, or who shall knowingly and willfully by any such means or
otherwise fraudulently seek to evade or defeat regulation as in this
part provided for motor carriers or brokers, shall be deemed guilty
of a misdemeanor and upon conviction thereof be fined not more than
$500 for the first offense and not more than $2,000 for any
subsequent offense." |