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Career opportunities at Daylight Transport

A career with Daylight Transport is a terrific opportunity and a rewarding experience, regardless of your particular skills or areas of professional expertise. This is a place where you can make a difference. Our talented team of executives, managers and staff have worked tirelessly to build the best freight transport service provider in the industry. Our growth, longevity and financial stability are the tangible results of those efforts. Be part of a company with a great vision for the future. Below is a list of our current openings. We’re proud to be an Equal Opportunity Employer.

OPERATIONS SUPERVISOR – JERSEY CITY, NJ

DEPARTMENT: Operations
REPORTS TO: Operations Manager
FLSA STATUS: Exempt

SUMMARY: Daylight Transport is currently recruiting for an Operations Supervisor. Our Supervisor will be responsible for supervising a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, and exception forms. As Daylight continues to learn, innovate and succeed, the Supervisor will need to monitor shipment locations as freight moves through the various service centers while communicating continuously throughout the day with independent contractors, associates, customers and team members verbally and through other computer operating systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

  • Manages all employee work schedules and time off requests.
  • Closely works with the Operations Manager/Assistant Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives.
  • Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with the safety team.
  • Strive for continuous improvement in all areas of service center operations.
  • Knowledge of Truckmate system and any other computer/internal freight monitoring systems used.
  • Diligently monitors freight movement.
  • Complete forklift job training knowledge and uses a forklift as necessary within the service center.
  • Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees by using manpower worksheet.
  • Works assigned shift/s as needed, must be available to work depending upon customer pickup and delivery schedules.
  • Monitors and evaluates the safety of each employee daily, trains on safety processes as needed.
  • Monitors, evaluates, and teaches employees safe forklift techniques as well as uses safe lifting as needed throughout the day.
  • Keeps strategic relations with Linehaul operations to monitor freight movement.
  • Manages, assigns employees around the dock to ensure proper utilization and development of employees, equipment, loading and unloading while meeting Daylight’s and customer expectations.

SUPERVISORY RESPONSIBILITIES Yes

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED) required. Preferred of one-year of Management/Supervision experience and/or training.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.  Must possess analytical skills and ability to think quickly.

OTHER SKILLS/QUALIFICATIONS:Computer literate, PC and mainframe; Previous forklift experience a plus, must be able to have a flexible work schedule in order to meet customer pickup and delivery schedules.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit; use hands to finger or feel; and reach with hands and arms. The employee is required to speak or hear. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work place environment is usually moderate to low.

We offer a very competitive base salary and benefits package, including medical, dental, vision, flexible spending and matching 401(k).

Daylight Transport is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Please submit your resume to rmarkle@dylt.com with a subject line containing the position you are applying for.

CLIENT SERVICES LEAD – DALLAS, TX

DEPARTMENT: Client Services
REPORTS TO: Client Services Management
FLSA STATUS: Exempt

SUMMARY: The Client Service Lead job brings with the position, a plethora of challenges that require a comprehensive understanding of the most basic customer service skills. The responsibility of the Lead is to concentrate on the reputation of the organization and customer satisfaction to achieve the craved target and the overall productivity of the organization through creative approach and active experience. Leaders plan, organize, and direct associates to deliver excellent and high standard customer service support to the organization’s customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

  • Energizing and motivating teams through positive support of accessible, favorable, and speedy customer service standards.
  • Providing feedback and follow up on the performance of tasks to and with Client Service Representatives designed to achieve customer service excellence.
  • Educating team to drive sales through the use of suggestive selling skills and promotions.
  • Solving, responding, investigating and taking action to customers’ complex problems passed on by the Client Service Representatives.
  • Executing all down time and emergency operating procedures and processes as appropriate.
  • Practicing and ensuring compliance with all the organization’s policies and procedures.
  • Design, change and implement best practice systems, processes and workflows that most accentuate customer service excellence.
  • Plan labor to a vastly fluctuating business and call count levels.
  • Lead by Example with high energy and positivity.

SUPERVISORY RESPONSIBILITIES Yes

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Associates Degree (A.A) in Business preferred, but not required. Proven work experience as a team lead or supervisory experience in a customer service environment.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, all correspondence, and memos. Ability to write detailed correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS: Ability to read and comprehend simple instructions, all correspondence, and memos. Ability to write detailed correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess analytical skills and ability to think quickly.

OTHER SKILLS/QUALIFICATIONS: Computer literate, PC and mainframe; working knowledge of MS Word and Excel. Must be able to type. Ten-key required. Effective time management skills. Achievement oriented/goal directed. Ability to encourage and motivate people with responsible attitude. Excellent people skills to build solid relationships with professionals at all levels. Ability to understand, recognize & uncover sales opportunities to address customer needs. Ability to plan well and prioritize work under tight deadlines.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operated in an office setting, sharing a large room with co-workers. Fast paced environment with a high volume of inbound calls and emails. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Please submit your resume to chernandez@dylt.com with a subject line containing the position you are applying for.

ACCOUNT EXECUTIVE – SAN JOSE, CA

DEPARTMENT: Sales
REPORTS TO: Director of Sales
FLSA STATUS: Exempt

SUMMARY: Daylight Transport is seeking an Account Executive to join our team. Our Account Executives are responsible for meeting revenue and profit goals in their given geography. The Account Executive should be responsive to the customer, ensuring expectations are met and exceeded. The Account Executive will serve as the customer’s key point of contact through in person meetings, telephone calls and email communications. Must have 2+ years Business to Business sales or equivalent experience. Must be at least 18 years old.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

  • Cultivate and grow geographic territory through consistent new business development and growth of current accounts.
  • Analyze client supply chain, the market and Daylight Transport service offerings to best act as a valuable supply chain consultant. Providing value with each engagement.
  • Develop relationships with decision makers and influencers in various departments and at various levels through live interaction in geographic territory.
  • Promote new and under-utilized service offerings, matching said service with customer needs.
  • Negotiate fair market price at acceptable profit levels through collaboration with customers and internal pricing analysts.
  • Effectively onboard new customers through a thorough explanation of services, pricing, expectations and support mechanisms.
  • Validate service being provided to current customers meets internal and external expectations. Communicate potential gaps to operational resources with the end goal of improving, meeting and exceeding expectations.
  • Learn the intricacies of the business model to better understand what drives service, cost and value.
  • Effectively leverage the technology tools available to provide world-class service and information to current and prospective customers. Tools include, but are not limited to internal operating systems, myDaylight.com and Salesforce.com .
  • Keep customer informed of internal and market changes to include adjustments to terms and conditions, speed of service and price.
  • Determine and effectively communicate customer requirements to operational support at time of onboarding to include equipment needs, hours of operation and the like.
  • Manage transportation and entertainment expenses in an expense report submitted on a monthly basis.
  • Keep a record of your daily activities in Salesforce.com .
  • Be aware of and effectively address customer concerns.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Two years of Business to Business Sales experience or equivalent required. Transportation related experience preferred. Bachelor degree – or equivalent experience preferred.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS/QUALIFICATIONS: Computer literate, PC and mainframe. MS Windows.

  • Background on Salesforce.com preferred

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; sit; talk or hear.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.,While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.

Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Please submit your resume to jwollen@dylt.com with a subject line containing the position you are applying for.

CLIENT SERVICES REPRESENTATIVE – HAYWARD, CA

At Daylight Transport, we know what it takes to offer a service that is second to none. Since 1977, we have been providing expedited LTL (Less Than Truckload) service to and from the West Coast and offering competitive rates without compromising our top-of-the-line customer service.

Our focus is to provide a first-class customer service experience with timely follow-up and prompt resolution to customer inquiries and concerns. Are you a Customer Support All-Star? Do you thrive in a challenging environment where the goal is to always “go the extra mile” to ensure customer satisfaction?

We currently have employment opportunities in our Hayward, CA Service Center.

Responsibilities:

  • Manage customer inquiries by phone or email professionally
  • Provide Rate Quotes for potential shipments
  • Process Pick Up requests, forms, and applications
  • Interact with other departments to resolve customer related matters
  • Handle and resolve customer complaints
  • Provide customers with product and service information
  • Record details of inquiries, comments, complaints, and actions taken
  • Identify and escalate priority issues
  • Follow up customer calls where necessary
  • Complete follow up logs

Experience:

  • Two-Year college degree or equivalent preferred, but not required
  • Six months or more of call center/customer service and transportation/logistics experience highly desirable
  • An aptitude and appreciation for serving customers
  • Effective time management skills
  • Achievement oriented/goal directed
  • Must possess excellent numeric, oral, and written communication skills
  • A strong knowledge of MS Office, primarily Word, Excel and Outlook
  • Minimum 45 wpm

We offer a very competitive base salary and benefits package, including medical, dental, vision, flexible spending and matching 401(k).

Daylight Transport is an Equal Opportunity Employer

Please submit your resume to pdewberry@dylt.com with a subject line containing the position you are applying for.

FREIGHT HANDLERS/FORKLIFT OPERATORS (Part Time) – HAYWARD, CA

Daylight Transport is a premium transportation company offering domestic and international services. Today, we are one of the Top 25 LTL Transportation companies in the nation. Founded in 1977, the company is privately held. Daylight Transport has been named one of the Los Angeles Business Journal’s 100 fastest growing private companies for the fourth time. The company has had a 3-year growth rate of over 40%. We’ve also been named one of the Los Angeles Business Journal’s 100 largest privately held companies several times and lastly, Daylight Transport was rated by Mastio and participating LTL customers as the overall top value in terms of quality service.

As we have continued to expand our service offerings, our customers have benefited from our brand of premium service. We have built an unparalleled reputation on expedited transit times while reducing our customer’s cost through various innovative and flexible approaches.

We currently have part-time (approx. 20 hrs./week) Dock Worker / Forklift Operator positions at our Hayward Service Center.

Responsibilities include manual loading and unloading of freight with the use of a pallet jack, hand truck or forklift, adhering to all dock safety regulations regarding the movement of freight with designated equipment. Furthermore, the dock worker is to follow all standard operating procedures regarding the completion of dock paperwork and dock cleanliness.

Responsibilities:

  • Pre-tripping forklifts
  • Pre-loading and posting unloading trailer inspections
  • Safely unloading freight from trailers either using a forklift or manually
  • Safely loading freight into trailers either using a forklift or manually
  • Ensuring that freight moved matches all aspects of the associated movement bill or cross dock
  • Complying with all aspects of dock paperwork procedures while moving freight
  • Ensuring that the dock and associated areas are kept clean
  • Maintaining a clean and orderly work area and safe environment

Qualifications/Experience:

  • High school diploma or general education degree (GED) required
  • Minimum of one year prior experience required
  • Prior hostling experience highly desirable
  • Must be able to drive a forklift
  • Forklift certified preferred
  • Must be able to read, write and speak English

Daylight Transport is an Equal Opportunity Employer

Please submit your resume to pdewberry@dylt.com with a subject line containing the position you are applying for.

BILLING SPECIALIST – Swing Shift

Daylight Transport is a premium transportation company offering domestic and international services. Today, we are one of the Top 100 LTL Transportation companies in the nation. Founded in 1977, the company is privately held. Daylight Transport was named one of the Los Angeles Business Journal’s 100 fastest growing private companies four times. The company is motivated to rapidly grow. We’ve also been named one of the Los Angeles Business Journal’s 100 largest privately held companies multiple times.

As we have continued to expand our service offerings, our customers have benefited from our brand of premium service. We have built an unparalleled reputation on expedited transit times while reducing our customer’s cost through various innovative and flexible approaches.

Our busy Billing Dept., located at our corporate office in Long Beach, CA, currently has a great opportunity for a Billing Specialist, preferably with freight industry experience. This is a swing shift position, M-F 3:00pm-11:30pm. The primary focus of this position is freight bill data entry, using the NMFC guide and customer tariffs to classify and rate bills. The main source for bill entry is the customer’s bill of lading.

Additional responsibilities include auditing freight bills for accuracy, freight bill recording for accurate vendor payment, and contacting internal and external customers to verify questionable or unclear information provided on the bill of lading.

Our ideal candidate will have at least 1 year of transportation industry experience. Outstanding data entry skills required. Must be able to work overtime when required. Ability to approach workload in a proactive manner. Knowledge of MS Office applications, including Word, Excel and Outlook.

Our competitive salary and benefits package includes medical, dental, vision, long-term disability insurance, flexible spending accounts as well as vacation and matching 401(k).

Daylight Transport is an Equal Opportunity Employer.

Please email your resume to PDewberry@dylt.com

TRANSPORTATION OWNER/OPERATORS- LOS ANGELES, CA

Daylight Transport is seeking Owner/Operators for local city pick-up and delivery at their Los Angeles Terminal. At Daylight Transport we focus on medium and long haul traffic. Our two-man sleeper team direct services can have the largest positive impact on our customer’s bottom line.

Responsibilities:

  • Pre-tripping forklifts
  • Pre-loading and posting unloading trailer inspections
  • Safely unloading freight from trailers either using a forklift or manually
  • Safely loading freight into trailers either using a forklift or manually
  • Ensuring that freight moved matches all aspects of the associated movement bill or cross dock
  • Complying with all aspects of dock paperwork procedures while moving freight
  • Ensuring that the dock and associated areas are kept clean
  • Maintaining a clean and orderly work area and safe environment

Requirements:

  • Proven safety record
  • Minimum two year’s tractor trailer/bobtail experience
  • Hazmat Endorsement
  • Own or have the capability of purchasing your own equipment
  • Pass background check, drug and alcohol test
  • Meet all DOT requirements
  • Clean Motor Vehicle Record with valid Driver License
  • Felonies are determined on a case by case basis
  • Must be able to lift, load and unload 50lbs or more

We offer weekly settlements and insurance is available. If you are a qualified tractor trailer or bobtail driver looking for an excellent earning opportunity, Daylight Transport, is the place for you!

To Apply:

Contact Wil Pons

(800) 468-9999 ext. 5121

Address:

Daylight Transport, LLC

3200 Hooper Avenue

Los Angeles, CA 90011

EOE

No Recruiters. Principals only. Please do not contact us with unsolicited services or offers.

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